Terms and Conditions

Orders

Our Sales Department can take calls 8:30am to 5:30pm Monday to Thursday, 9am to 5pm on Friday and 9am to 4pm on Saturday. Orders can be faxed to 01562 515343 or e-mailed to sales@kidderminsterfootwear.com at any time.

Queries, Help and Advice

Queries, help and advice are best dealt with Monday to Friday when all expert members of staff are available.

Orders from New Customers

Orders from new customers will be proforma invoiced same day and despatched immediately after payment is received. Proforma goods will normally be held awaiting payment for 7 working days only.

Payments within the UK

Payments from home trade customers are accepted by cash, bank transfer cleared cheque or confirmed credit card.

Export Payments

Payments from export customers are accepted by bank transfer either to our Sterling or Euro accounts only. Please contact our office for details.

Carriage and Handling Charges

To Mainland UK

Goods are sent free of charge for orders over £500 (excluding VAT) where applicable providing that amount of goods are shown as available.

For orders less than £500 in value charges are as follows:

• 1 carton - £5.00 + VAT
• 2 cartons - £5.00 + VAT
• 3 cartons or more - £2.50 + VAT per carton

To Other Destinations

For carriage to offshore islands, Northern Ireland, the Republic of Ireland, Europe and destinations world-wide, please enquire when ordering.

Export Orders

Our export terms are EX-Works, with payment in full for goods and carriage before despatch. All goods are VAT free for export ie. goods shipped direct from your warehouse via transport or shipping agent to another country.

Contract

All contracts entered into by the Company shall be interpreted in accordance with English law/English statute law and any proceedings arising from disputes with regards thereto shall be issued in England.

Prices

While every effort will be made to hold prices quoted on our website and in catalogues for as long as possible, the Company reserves the right to change prices at any time without notice.

VAT

All prices quoted exclude any applicable Value Added Tax (VAT). For UK orders adult footwear is charged currently at 20%. Childrens are classed as zero rated with no VAT payable. All export orders are VAT free for export.